Your privacy is our priority. This document transparently explains how 1angpau collects, uses, stores, and protects the personal data of all our Malaysian players.
Bank-grade encryption for all player data.
Your data is never sold to third parties.
Compliant with the Malaysian Personal Data Protection Act.
You have the right to access, correct and delete your data.
Welcome to 1angpau's Privacy Policy page. At 1angpau, we take our responsibility to protect the privacy and personal data of every player who trusts our platform seriously. This Privacy Policy has been developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data security standards.
This Privacy Policy sets out in detail how 1angpau collects, processes, stores, protects and, where necessary, discloses your personal data when you use the 1angpau platform, website, mobile app and all related services. It applies to all registered players, website visitors and any individual who interacts with 1angpau in any capacity.
If you disagree with any aspect of this Privacy Policy, you have the right to stop using our platform and to contact us to close your account and request deletion of your personal data in accordance with the rights granted under the PDPA.
1angpau only collects personal data that is strictly necessary to provide a safe, fair and legally compliant service. The categories of data we collect are as follows:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | KYC verification & legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications & customer support |
| Financial Data | Bank account number, e-wallet name, MYR transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Fraud Detection |
| Usage Data | Game history, bets, logins, active sessions | Personalise experience & responsible gaming |
| Communications Data | Support chat records, emails, and submitted complaints | Quality control & dispute resolution |
We do not collect special sensitive data categories such as health information, religious beliefs or political views unless strictly necessary for responsible gaming purposes and only with your explicit consent.
1angpau collects your personal data through various channels throughout your interactions with our platform. The following are the primary ways data collection takes place:
1angpau uses collected personal data solely for legitimate and necessary purposes in order to deliver the best service to our Malaysian players. Each use of data has a clear legal basis under the PDPA:
1angpau does not sell, rent, or disclose your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may need to share your data with the following selected parties:
All third parties who receive your data are contractually obligated to protect it to a standard no less stringent than 1angpau's own Privacy Policy. They are prohibited from using your data for any purpose other than what is specified in their service agreement with us.
1angpau makes significant investment in security infrastructure to ensure your personal and financial data is always protected from unauthorised access, loss or inadvertent disclosure.
The 1angpau platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how players use our platform. The types of cookies we use are as follows:
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the 1angpau platform. Your first visit to the platform will display a cookie notice allowing you to grant or decline consent for non-essential cookies.
1angpau retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Specific retention periods are as follows:
Once the retention period has lapsed or when data is no longer required, 1angpau will securely delete or anonymise your data using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by 1angpau. To exercise any of these rights, please contact us at support@1angpau.com.
1angpau respects and facilitates the exercise of all your privacy rights
You have the right to obtain a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you may request a correction. Updates can be made directly through your account profile settings.
You may request deletion of your personal data, subject to any legal retention obligations applicable to your account.
You may withdraw your marketing consent at any time via the unsubscribe link in any email or through your account settings.
In certain circumstances, you may object to the processing of your data, including for direct marketing purposes.
If you are not satisfied, you may file a formal complaint with Malaysia's Department of Personal Data Protection.
1angpau strictly prohibits individuals under the age of 21 from registering or using our platform. We do not knowingly collect personal data from minors. Our registration process requires date-of-birth verification and KYC identity verification to enforce this age requirement.
Should we discover that personal data of an underage individual has been collected without our knowledge, we will immediately take the following steps:
If you suspect that someone under the age of 21 is using the 1angpau platform, please contact us immediately at support@1angpau.com so that immediate action can be taken.
The 1angpau platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to the platform and services operated directly by 1angpau. We are not responsible for the privacy practices or content of any third-party websites you may access via links from our platform.
We recommend reading the privacy policy of every website you visit, especially before providing any personal data. 1angpau has no control over how third parties handle your data and cannot be held responsible for any loss or damage arising from your use of third-party websites.
1angpau reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or relevant technological developments. The latest version of the Privacy Policy will always be available on this page with an updated "Last Updated" date.
For material amendments that significantly affect your privacy rights, we will provide reasonable notice through:
Your continued use of the 1angpau platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us to discuss your options, including account closure if you choose.
If you have any questions or concerns, or wish to exercise your privacy rights, the 1angpau data protection team is here to help. We are committed to responding to all privacy-related enquiries within 14 business days.
Six data protection principles we uphold every day
Every bit of data transmitted between your device and 1angpau's servers is protected by 256-bit SSL encryption — the same standard used by Maybank and CIMB Bank to secure online transactions.
Our policy is firm and uncompromising — we have never sold, and will never sell, our players' personal data to advertisers, data brokers, or any third party for their marketing purposes.
1angpau operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our legal team continuously monitors regulatory developments to ensure ongoing compliance.
Through your account settings panel, you have full control over your communication preferences and cookie settings, and can request access to or deletion of your data at any time.
1angpau's data security infrastructure undergoes independent audits by third-party cybersecurity firms on a regular basis to ensure no vulnerabilities exist that could compromise player privacy.
Our support team is available 24 hours a day, 7 days a week to address any queries relating to your privacy and personal data. We understand how important peace of mind is to you as a valued 1angpau player.
Your personal data is fully protected. Enjoy over 1,000 slots, Live Casino games, roulette, poker and Sports Betting with deposits from as little as RM10 — in a safe, transparent and responsible environment.
For players aged 21 and above only. Please gamble responsibly.